Accessibility Resource Center Skip to main content
iPhone 16 Pro Max on us. With new line on Unlimited Ultimate. No trade-in req'd. Buy. |  Plus, get overnight shipping on us. With new smartphone purchase and new line. Online only.  |  Details
end of navigation menu
clem21
Community Leader
Community Leader

@rodneysm wrote:

Thanks for those educational comments. Verizon did try a number of remote fixes and none worked.


It sounds like one of the 6 tuners in the VMS isn't working properly. The mini has no internal tuners, it tells the VMS what to send it, then the VMS uses one of its tuners to send the correct station. I would get Verizon to send you a New VMS box and see if the problem goes away. You shouldn't have to watch an SD station on one set while watching an HD version on another.

View solution in original post

Who I have the same questioned this solution