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Fios - Out of Home/In Home Only
TaxDad
Enthusiast - Level 2

Why do the Fios TV Mobile apps on both my iPhone 13 and my old iPad insist that I am "Out of Home", when I am sitting in my home?

I've already deleted all Fios apps, rebooted the phone, reload the Fios TV Mobile app and it still won't show me local TV, saying I'm "Out of Home".

When the Fios app first opened, it advised me. "Almost there!  Please ensure that this app has connected to your Fios Wi-Fi router at least once.  Then you can: Stream your full channel lineup on your mobile device while at home."

There are no instructions as to how you are supposed to connect the app to your Fios Wi-Fi router. I figured that if I used the app to stream an episode of the NBC Nightly News, the app and my phone would obviously have to be connected to my Wi-Fi router. Well, I can stream the NBC Nightly News, but I still can't watch it on my local NBC channel because that's available "IN HOME ONLY".

Apparently, this has been a problem for many years, but there don't appear to be any solutions online that I could find. Does anyone know of a remedy?  

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Who I have the same questioned this topic