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clem21
Community Leader
Community Leader

@Silversurfer1 wrote:

I can get into the router. I see 2.4G ,5G and 6 G are all enabled.  I don’t see a way to make a device only connect to 5G or 2.4G. The stream box is connected to 5G currently.   I only see a box to click to make the 2.4G, 5G and 6 G enabled. That’s it.  
can I force a device to connect to just one of them and never move off it?


It wasn't a way to get it to connect to a specific device, the idea was to assign a static 5Ghz channel in the router. They ship in automatic channel mode, and constantly change the WiFi channel based on interference in the area. You may have to go into the Advanced Settings menu to change the channel. I know from personal experience my Roku devices will not use the 5Ghz channels if they are in the DFS range, so I have to assign a static channel. Just guessing it might work here too. The other thing that came up is during setup of the Stream box it asks you to choose a network. Another user posted he chose the network that ended in .TV, which is the hidden network only Verizon equipment is supposed to use. He hasn't had connection issues at all, just the problems caused by the latest update. You could go into the Stream box settings and go back to the setup routine and change to the network that ends in .TV.

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Who I have the same questioned this solution