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Re: Set up voicemail on new landline
dexman
Community Leader
Community Leader

That would be Fios service.

My suspicion is that the telephone number isn't fully set up in Verizon's network/equipment. If it was, calls to the toll-free number or *86 wouldn't reach an error message.

Try power cycling the ONT (unplug the power for maybe 15 seconds & then plug it back in) and try to acess the voicemail system again.

If that doesn't work, contact Verizon Repair and have them check things out on their end.

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Who I have the same questioned this solution