Who I have the same questioned this topic

I'm trying to order a free reward from my verizon home internet setup and when trying to place my order, the My Verizon app is asking me to update my contact information. When selecting this, it sends me to a page to send a verification code to the number connected to the wifi itself and not my actual phone number so I can't access it. Is there somewhere I can find these messages or change it to send it to another number or email?