Hi Everyone,
I just recently signed up for the Xmas deal of 5g Home plus. I already have a router so I follow the instruction to set the modem to IP passthrough and use the router to connect to Port 2. Everything seems to work fine except for the Blink Security Camera by Amazon (Sync module 1). I would get the motion sensor notification but when I go to the recorded clip, there is nothing there.
I thought originally it was a range issue; however, using the same setting, if I turn off IP Passthrough, the recorded clips do show up. However, I now have a double NAT issue, even though I turn off the Wifi on Verizon.
Does anyone have a similar issue? What setting do I need to change besides setting it to IP Passthrough?
I know it is not a router issue as I have tested with the Xfinity gateway and set it as IP passthrough as well, and there is no issue with the blink security camera. I would get the notification and be able to see the recorded clips. Additionally, I have followed the normal reset of the sync module and camera...etc, though if that was an issue, I would have seen it without IP pass through mode as well..
Any help will be greatly appreciated.
