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Who I have the same questioned this topic

5g home internet speed
Cjs1415
Enthusiast - Level 2

Has anyone found a fix to the extremely slow  5g home internet speed. Like other posts in the forum, my home internet was good for the past year but starting in November I have been getting very slow internet speeds.   I have had my modem replace and have called customer service multiple times. I’ve moved my modem all over the house, turned it off and one and everything else the technician has asked me to do but it’s still slow speeds. I have been told by technician that my speeds are really high but when I run a speed test I’m at about 3mbps. I’m not sure how they get their readings but I can tell you it’s definitely not high speed internet. I even called and had the automated system “assist” and it stated it located the issue and fixed it. The fix was internet speeds of 12mbps for about a day then it went back to the slow speeds. I have read a bunch of the posts on this forum and Verizon reached out to the poster about the issue. I am wondering if anyone has been told or know of a fox to the obvious issue with the internet 

Who I have the same questioned this topic