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Where is my 5G?
narwhal_enthusiast
Enthusiast - Level 2

I've had a 5g unlimited plan for years on multiple lines. Up until a couple months ago I got a mixture of 5g and 5g uw both at my house and in my neighborhood, often seeing speeds around 300mbps. Now I only get LTE at home and in the majority of the places I travel. Occasionally I'll get 5g uw when I'm more than a mile from my house. I've checked and the LTE never jumps up to 5g regardless how much bandwidth intensive stuff I'm doing. Mostly at home and in my neighborhood I get around 15-20mbps download and 3-4mbps upload. I have this problem on multiple lines and have reset the phones to see if that fixed the issue to no avail. On my personal line I've tried 3 different phones and both a physical sim as well as multiple esims. Why is it that my monthly bill is increasing but the quality of my service is decreasing?

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Who I have the same questioned this topic