@eddielouie wrote:i cannot get past the first hurdle. i reinstalled app, am on home wifi, registered app. dvr manager page stilll shows errror. in past i got this to work 1 out of 20 attempts. called verizon but no one could fix it
Did you try this:
Main Menu > Customer Support > Top Support Tools > Fix FiOS TV Issues
Main Menu > DVR > Configure & Upgrade>Refresh Device
Is your DVR a VMS 4100 or the new stream box?
You might also try calling billing and have them re-authorize your account.
