I’ve been a customer with Verizon wireless for a long time, from even when my parents paid for my phone. I was incredibly happy with my plan, but Verizon keeps changing the plan names and trying to get me to convert to the new one. In order for me to change I’d lose my Apple Music and Disney Plus subscriptions unless I start paying extra. I refused to change plans and suddenly there’s a $4 monthly increase, suspicious, then they tell me my AutoPay discount is being cut in half. How is this legal? My service has been getting worse every year, dropping to SoS mode in my own house. I’m at the point where it may be better if I change providers. Has anyone else experienced this? Feels like a big corporation punishing loyal customers for being happy with one of their services.
