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Can't dial #611?

Trying to call #611 and it's not going through.  First time I've tried since 5.0, but I wouldn't think that would make a difference.  I get a "Thank you for calling Verizon Wireless.  Your call cannot be completed" message.  I thought maybe it was just because it was the weekend, but now it's 10:40 est on Monday and still not working.  What gives?

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Who I have the same questioned this topic