Who I have the same questioned this topic

Does anyone besides me realize that any time any call is made by a Verizon cell customer to any part of the Verizon company (w/the exception of *611 - which only handles cell questions) - that WE ARE CHARGED FOR OUR CALLS TO THE COMPANY FROM WHICH WE PURCHASE SERVICE?  My family no longer has a home phone number; we all have Verizon cell phones, so a home landline became redundant.  If I call Verizon regarding any problems with my other accounts - business, ISDN, FIOS or internet (they catch a lot of money from us every month - more and more every month it seems) from my cell phone - which is the only phone I use - VERIZON CHARGES ME "800 MINUTES" FOR EVERY CALL - and those minutes are separate from my plan and are NOT considered VERIZON TO VERIZON.  So if I call Verizon (other than re:my cell on 611), THEY CHARGE ME HUGE MINUTES WHILE THEY PUT ME ON HOLD AND WATCH MY LINE BLINK, ONLY TO COME BACK AND GIVE ME THE REAL CORRECT NUMBER TO CALL - EVEN THOUGH I CALLED THE 800 NUMER THAT WAS ON THE BILL!  This is not fair at the very least, and an unethical and bad faith business practice at its worst; I either get another landline which I don't need, or pay the price.  This practice is yet another way Verizon creates another opportunity to rack up more minutes and charge us for them, and most of which, adding insult to injury, WERE SPENT ON HOLD  WAITING FOR CUSTOMER "SERVICE."  How do you think they got so rich?