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why am i getting error code 1001 when trying to use MyVerizon or Verizon Tones apps?
Helraizr13
Newbie
‎07-09-2014 04:04 PM

I got the phone new this morning, updated Verizon Tones right away and tried to open it, error code 1001.  It just keeps trying to loop through and brings me back the error code every time.  I have tried to troubleshoot the problem myself, no luck, it is doing it in Safe Mode and whether I update Verizon Tones or not.

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