Who I have the same questioned this topic

I purchased a iPhone 6 through Comcast.  i was told to call an 800 number to accept the terms and conditions.  I enter the requested information and it tells me how to activate my phone when received.  BUUUUTTTTT....they won't SEND me my phone until I've accepted the terms.  I've called customer service at comcast AND verizon with no luck.  my phone shows up as a :recent order online, but i don't see anywhere to accept the terms.