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How do I get my account unlocked!?

My account has been locked because through my own fault I forgot my password and security code. When it was locked I thought it was a simple fix, since the website prompted me to call customer service to restore access to Myverizon. THE AUTOMATED CUSTOMER SERVICE IS USELESS. There are no options to help unlock my account, I can't get in touch with a live person, and I can't do anything because I forgot my security code. I am agitated to say the least. How do I unlock my account and how can a get help because this is the most unhelpful customer service ever

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