Who I have the same questioned this topic

I just purchased a Samsung network extender to use with our iPhone 6's and the system light is blinking red, the GPS light is solid magenta, and the Power/Wan lights are solid blue.  I am stuck in a Catch 22.  I can't fix the network extender because I can't hold a call to Verizon to troubleshoot the network extender that I need to make calls!!  Pretty frustrated right now.