Who I have the same questioned this topic

Recently I had bought a Jetpack from my local Verizon vendor on base. I was expecting decent internet speeds with this device, but currently it has been worse than the normal Wi-Fi in the barracks. I am averaging 290 ping from Dallas TX 0.15MBps and 0.1MBps from my room. I'm pretty sure this isn't normal and I like the idea that I'm paying for a service that is only 1/8 working as intended.