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Misleading and lying reps

Upgraded my phone 3mths ago and told bill would be 214. 1st month it was.  Next month it was 268. Went to store and was told that was the way it should be. Daughter-in-law upgraded her phone and was told bill would be 230. Bill came. 284. There are 4 smartphones on plan with 12g shared data. No overages. Sad thing is sprint service sucks or we would switch

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