I purchased Google's Nexus 5X from Google, took it to Verizon store and they activated it. The only problem is the phone does not notify me that voice messages have been left on my phone. I exchanged messages with Verizon via Twitter - no resolution. I called Google and we had a three-way conversation (Google-Verizon-me). Verizon tech was not familiar with this problem. Google tech pulled up internal memo essentially saying I needed to "downgrade" my voice mail service to the "basic" level. I have not done that yet. Have others had the same experience (no notifications that voice messages have been left). Have you been able to resolve the issue? Please advise.
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