Choose your cart
Choose your cart
GADad,
We definitely want to make sure you can connect your device to your computer so that you can manage your media like normal. Hearing that you are having some trouble is concerning but we are here to help get you back on track. Have you ever been able to connect your device properly? Has there been any recent software changes to the device at all?
CandiceH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click th�CorrectcAnswer�r� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!