Who I have the same questioned this topic

I live in a flat, suburban neighborhood that Verizon claims is solidly in the middle of a huge 4G zone.  However, I almost _never_ get 4G... and when I do, it's only for a few minutes (or seconds) and usually in the middle of the night... when I'm upstairs. 

In fact, it's uncommon to get 3G around here.  It's mostly 2-3 bars of the 1X network.  What a joke!

Calls sound terrible.  Calls drop... repeatedly.

If I go outside, it's only marginally better. If I walk down the block... about the same. 

My whole area, for several blocks, is simply NOT getting 4G in any meaningful way. 

Verizon is not providing anything even vaguely resembling the service they claim.

Will this ever change?

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Yes, I've tried all of the recommendations. No help.

We even now have an Extender in the house.  Better? Not really. Barely.