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TERMAR79, thank you for your loyalty over the years. We don’t want to lose your business. I can understand how important it is to have reliable service. We can take another look at your area. Please, understand that we want to make sure our customers have great service, but some areas can be a challenge. Because you have been a long time customer I am curious as to when your service issues started? I am sending you a private message, so that we can take that second look for you.

RalphT_VZW
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