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Re: WIll not connect to PC or HTC Sync after Marshmallow update
vzw_customer_support
Customer Service Rep
‎03-16-2016 05:11 AM

Teacup10, getting you connected is a top priority. We know that this connection is important. Let's get to the bottom of this. What software do you have on the computers? After the Marshmallow update, what steps have you tried on the phone to get this connected?
LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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