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Contacts in Message Desktop app

I've searched these forums and have seen and read many questions and responses on point, but I've followed all the instructions and I'm still not getting any love.

I switched over to Message+ to handle my SMS.

I installed the desktop app on the PC and enabled the Message+ app on my Android tablet.

I'm seeing everything correctly, including contact names on the tablet.

In the desktop Message+ app I'm seeing only numbers, and the contacts book is empty.

I've uploaded my contacts to the Verizon Cloud. When logging into Verizon Cloud via the web I can see all of my contacts.

These contacts aren't syncing with the Message+ desktop app.

The PC is running Windows 10.

Help! This is frustrating.

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