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Ellipsis 8 Showing Battery with a Question Mark Symbol
Verizon Employee

If your Ellipsis 8 does not appear to be charging and it shows a battery symbol with a question mark, the following steps can be used to charge your device.


  1. Using the charger cable, plug the device into a computer USB slot (Notebook computers will need to be plugged in).

  2. Wait 45 minutes.

  3. Then plug in your Ellipsis 8 using the wall charger, within 2 hours the device should be charged to around 50% and should function normally after that.


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