Who I have the same questioned this topic

like any number of people, according to what I've read here, I was a victim of the free tablet scam last year. I went to a vez on corporate atore to upgrade my phone on May 11, 2015. I was told I was eligible for an upgrade on my phone and Thant I qualified for a " free tablet". In theory the cost for the  ipad would zero, I would pay an activation fee and then 10.00 per month for a line fee for the iPad as long as I was upgrading my phone with a contract. I asked numerous times about additional charges and was told that the total cost of the bill would include a device purchase fee for the iPhone 6, the line charge for my phone, my husbands phone and the iPad. There would be no charge for the IPad and I would be able to upgrade the phone at no cost at the end of two years or pay an additional fee to upgrade early. The rep hand wrote the estimated monthly costs which appeared reasonable.

and like many other sm I was shocked to discover monthly equipment charges for the "free iPad"  which of course appeared well after the 15 day rerun period. After going intothe store, I was to.d there was nothing that could be done so I have continued my payments. This problem was compounded by a billing issue in which I was charged for 10GB of data after upgrading to avoid data overage 2 times. Despite requesting to return to the original p,an, I continued to be charged. I again went into the store and was informed that my original data plan no longer existed and I had been automatically switched to a 4GB plan. I never agreed to a switch which also represented a significant increase in cost from my original plan. The representative at the VaNess store, Mohammed, pulled out paperwork and told me I would need to sign up for a new pla. None of this made any sense so I refused the paperwork and went to another store where I was provided with a 50.00 inconvenience fee and my plan was switched to the 1GB without signing a new contract. That representative at the Pine St SF store explained that the other rep was mistaken and signing would have committed me to new terms. I felt that this interaction was the first proprietor and honest customer service I had recieved in a year.

i have now completed a year of service and my understanding is that as long as I pay off the balance on the tablet that I can cancel the ipad line with no penalty. Im reading that an upgrade requires payment of 75% of the cost and that basically you just recieve a credit towarda the new iPad. Nothing remotely near what I was to.d and so, if I can  pay off the 300  still owed and cancel the line with no penalty thata my best option . And look into new service in the future after I extricate myself from these obligations. Sorry for the long winded statement,mom still angry. ia it true I can pay off the equipment balance and cancel the line with no penalty?