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Re: Is customer service this terrible at all stores?
Enthusiast - Level 2

Not sure what this comment is for. Since there are no new Note 7's available yet, and we were told that we would be billed extra money and have to pay extra fees to exchange out of the window...we would take the S7.

Verizon support is telling me we can swap to the S7 and then back to the Note 7 after they get more at no extra cost. I want as little as possible to do with that store in Salina Kansas, so I think we'll get the S7 and be done with it.

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