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Can I Get A New Battery For My Device?
Brownt94
Enthusiast - Level 1

Hi,

When I got the phone about six months ago the battery was fine. But the last month or two the battery has been pathetic. For example, It is not even 12:00 PM (PST) yet and my battery is at 22%. My phone cannot last 5-6 hours with moderate use (I only browse on Chrome Beta typically).  I have tried uninstalling apps, power save mode, adjusting brightness, turning off wifi, bluetooth, etc. I know all the things that help managing battery life and it doesn't help very much. The only thing I haven't tried is a factory reset (which I want to avoid doing if possible). But I really think there is something wrong with the battery. I'm coming from the Galaxy S4, and I'm really missing the ability to swap out the battery.

Here is a screenshot of my battery usage:

Is it possible for me to get the battery replaced via Verizon or some other local store?

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Who I have the same questioned this topic