Who I have the same questioned this topic

Last week something has changed with the Verizon Messenger+ program on my Samsung S7. If I create a group, and send a group message, the recipients only see phone numbers, not a name, even though they have those same people in their contacts. And there's also an extra phone number that isn't one of the people in the text group. It's like Verizon created the group message using another phone number. Also, starting last weekend, whenever I try to send a text with an image to more than one person, it automatically makes me create a group. I don't want to create a group every time I send messages to multiple people. How can these issues be fixed?