Who I have the same questioned this topic

Hello,

i ttied to call the trade-in department About this but I could not wait beyond the hour on hold.

i dropped off the iphone 6 which was sent in via the box supplies on 10/5 at 8.09 am. So far nothing from TX shows that the department has received it. The device should have been in 10/8 as that is how long it took to get the box from TX.

Could anyone assist in getting some information?