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I am trying to set up my 4G LTE extender and can't get it past step 11c. Unplugged and re-started but won't do it.
ERROR MSG: Setup Failure at step 11c of setup
ERROR Description: The device fails to download software and/or configuration
Troubleshooting says 'communication problem in the network preventing necessary files to download' As suggested, I unplugged and re-started after 10 minutes, with the same results.
Thanks for any suggestions!