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Who I have the same questioned this topic

What to backup is grayed out
LETTAY2
Newbie

I have a Motorola Droid Maxx.

I want to backup my info to the cloud.

When asked "what to backup," photos, videos, music, documents, messages & call history is grayed out.

How do I get these areas to light up so I can save them to the cloud?

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Who I have the same questioned this topic