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Do I need to remove the SIM card and battery before returning my device?
KIRBON54
Newbie

Hello,

I just pre-ordered the new iphone, and am trading in my old. I just received an email saying that before I mail it back, I need to remove the Sim card and battery? Is this true? If so how do I do that without damaging the phone? I know the sim card can be removed with a paperclip but the battery seems very involved and risky...

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Who I have the same questioned this topic