Accessibility Resource Center
Skip to main content
Shop
Shop
-
Shop all
- Deals Deals
- Devices Devices
-
Accessories
Accessories
Accessories
- Shop all accessories
-
Phone & tablet accessories
Phone & tablet accessories
Phone & tablet accessories
-
Watch accessories
Watch accessories
Watch accessories
- Charging
- Audio
- Gaming
- Smart home
- Deals
-
Plans
Plans
Plans
- Shop all plans
- Unlimited
- International services
- Connected devices
-
Those who serve
Those who serve
Those who serve
- Student plans
-
Other plans
Other plans
Other plans
- Bring your own device
- Home Home
- Prepaid Prepaid
-
+play
-
+play
- Entertainment Entertainment
-
Apps & add-ons
Apps & add-ons
Apps & add-ons
-
Business
Why Verizon
Support
Support
Choose your cart
Choose your cart
Have a phone you love? Get up to $540 when you bring your phone. OR get iPhone 14 Plus, on us. With Unlimited Plus plan. Online only. Ends 6.13 Buy now
$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$899.99 (128 GB only) device payment or full retail purchase w/ new smartphone line on postpaid Unlimited Plus plan req'd. $200 Verizon e-gift card (sent w/in 8 wks) w/port-in. Less $899.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
end of navigation menu
Sign in
- Verizon Community
- Categories
- Fios
- Account Related
- Billing & Payment
- Tag: "poor customer service" in "Billing & Payment"
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
1,048 Members online 257K Discussions 42.6K Solutions
Tag: "poor customer service" in "Billing & Payment"
Top taggers
Follow Verizon
Follow Verizon Fios