I switched to Tmobile in December 2015 and haven't looked back. Former member/leader of the Verizon Smart Squad. (now defunct, not my fault) I tend to float about all the devices and services areas. I also frequent the Off-Topic Lounge. I have been a wireless device user since 1998, and have been a customer of Alltel, T-mobile, Boost, Sprint, and AT&T at some point or another, Verizon being my most used provider. I think I am fairly up to speed on the intermediate basics of the Verizon world. I have over 20 years in agriculture, customer service, sales, service, management and logistics experience.