Verizon one ID
Mkstretch14
Enthusiast - Level 2

Verizon keeps asking me to setup one id login for my home and mobile. The problem is when I try it says I can’t because my account is still linked to ZenKey. How can I fix this?

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vzw_customer_support
Customer Service Rep

Our goal is to help with questions and concerns.The ZenKey app used to access Verizon.com and/or the My Fios app is no longer supported. Can you provide a screenshot of this error message? 

-Corey