Verizon is failing at quality customer care. I've been trying to get help to resolve an issue for weeks. They told me today ON THIS COMMUNITY board that they cannot help business accounts. SEE the location for this issue MY BUSINESS ACCOUNT. And they are telling me they cannot help b/c they don't handle corporate accounts.
This is a peer to peer public community forum and not a direct link to Customer Service. If you have an immediate issue, you can call customer service at 1-800-922-0204 from a landline or *611 from your phone.
We never want you feeling this way. Our customer service and your customer service experience is always our priority. While we are not able to access Business accounts here, our Business team can fully assist you at:
Mon-Fri8:00AM - 8:00PM Local Time
When you enter the phone number for the Business account then our system will normally route you directly to a Business Department Representative. Thank you for all of your patience.