Winter storm Quinn is headed toward the Northeast coast and is likely to hit hard with heavy, wet snow and strong winds. In the event of a power outage, here are some quick tips to get you back up and running once your power is restored.
- To fix most issues, unplug your Verizon equipment, and plug it back in.
- Didn't work? You may have to reset your Optical Network Terminal (ONT) by following these instructions.
- Still no luck? Access the My Fios App via a mobile device or visit verizon.com/outage for answers to common questions or to submit a repair request.
Stay warm and safe.
Nilsa
Community Manager
