Calls going straight to voicemail, from same number exchange

[Slowjam]

After porting my number over from ATT I can’t receive calls from my friends whose numbers are from the same number exchange (area code + 3 digits).   Example my number is 517-715-xxxx, any time I get a call from my friends whose number starts with 517-715-xxxx; it goes to VM.

I can call them back, and we can text both ways just fine.   One friend is with Verizon, one with ATT, and one is w Sprint.

never had this problem while with ATT.   Also, spent 2 hrs with customer service and they couldn’t help

[vzw_customer_support]

It's important to be able to receive calls. Let's look into this. Please send us a Private Note, Slowjam. *Rebecca

[Slowjam]

How do I send you a private message?

[KH-OrnEsh]

In order to send a private message to vzw_customer_support, click on their name.  There will be a link to View Profile:

On the profile page you can find a linked button to send a Private Message.  

 Please let us know if you are still having issues sending a pm.