How to unlock iPhone 4S?

[yaslava]

After the early termination of the contract I have stayed phone iPhone 4s. I fully paid all fines. But the phone was blocked by Verizon. Where can I write data my phone, so that you unlock it?

[Weth]

Did you pay the full early termination fee and your account balance is zero?

By the way this is different than a locked phone. This is a blacklisted phone. You may want to use that terminology as unlocking a phone is different to help you get what you want from customer service.

[yaslava]

Yes, I fully paid early termination fee and my account balance is zero. No, my phone is not blacklisted. After termination of the contract my login was locked and I can not ask for support as the current client. Where in this case, I can write e-mail?

[vzw_customer_support · Accepted solution]

I'm sad to hear we lost you as a customer Yaslava. I hope you rejoin our family in the future. You can contact our customer service team at *611 or 1-800-922-0204 to discuss the process in unlocking your phone if its not reported as lost, stolen, or listed on an account with a balance.

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