Re: I ordered 2 iPhone 5's 4 gig shared but it says total monthly charges $190
gina7239
Specialist - Level 2

Because you said you were a new customer there should be an activation fee. This might be what the first month should be not what future bills should be.

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Re: I ordered 2 iPhone 5's 4 gig shared but it says total monthly charges $190
NuDroidUsrr
Specialist - Level 3

gina7239 wrote:

Now that I see it $20 could be from now to the start of the full month.

  This person is a NEW VERIZON customer, so their month should not start until the phones are activated.

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Re: I ordered 2 iPhone 5's 4 gig shared but it says total monthly charges $190
NuDroidUsrr
Specialist - Level 3

gina7239 wrote:

Because you said you were a new customer there should be an activation fee. This might be what the first month should be not what future bills should be.

  Activation fee's are $35, and it should show it on the first bill. I think the first bill will probably be around $260, figuring the $190 monthly fee, and $35 x 2 = $70 of activation charges.

  I am still concerned about the "Monthly line fee". Did you select some other option that would be a charged item? Insurance, maybe?

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Re: I ordered 2 iPhone 5's 4 gig shared but it says total monthly charges $190
budone
Legend

I see** next to the monthly total. What's stated in that comment

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Re: I ordered 2 iPhone 5's 4 gig shared but it says total monthly charges $190
jimlittle
Newbie

I ordered the exact same thing as you and my email confirmation says $190 monthly charges as well. However, I also took a screenshot of the webpage confirmation which showed the monthly estimate at $150. It's just some glitch, they won't charge you $190.

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Re: I ordered 2 iPhone 5's 4 gig shared but it says total monthly charges $190
gina7239
Specialist - Level 2

we can say that all new new customers have extra the first month because of prorations which it states on her monthly est before tax.

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Re: I ordered 2 iPhone 5's 4 gig shared but it says total monthly charges $190
v1nn1e
Newbie

Same thing happened to me.  I'm porting over from AT&T.

I too am a little confused by this phantom $20 charge.  The argument that the $20 line access charge may be for a partial month of service seems almost logical; however at the bottom of the confirmation email it says that my total monthly charges are $110 (should be $90).  Meaning that this is not a one-time $20 charge.  I'm guessing that this was some kind of flaw in their system.. we'll see come next week.

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Re: I ordered 2 iPhone 5's 4 gig shared but it says total monthly charges $190
dad_23
Contributor - Level 1

I bought the same setup and this better not be the case.

I just checked this out again.

Line Access Fee for Talk Text and Data Share Plan $40.00 (1)

Line Access Fee for Talk Text and Data Share Plan $40.00 (2)

SHARE EVERYTHING UNL TALK & TEXT 4GB $70.00

Total Due :
$399.98

Monthly Estimate :
$150.00

Can we get a Verizon rep to chime in please.  If this $150/month is not honored I'm out.

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Re: I ordered 2 iPhone 5's 4 gig shared but it says total monthly charges $190
holes
Enthusiast - Level 3

This is clearly a glitch evident by it displaying that the monthly access fee is $20.00 when we know that under the share everything plan the line access fee for a smartphone is $40.00. Relax people. This will all be straightened out in time.

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Re: I ordered 2 iPhone 5's 4 gig shared but it says total monthly charges $190
sueilla
Enthusiast - Level 2

Because you are a new customer, the answer is in the following line ... NOTE: Your first bill may include charges for a partial month of service in addition to your first full month's access charge, billed one month in advance.  Verizon is estimating with the $20 per phone.  As I am an established customer, I did not get that line on my iPhone 5 receipt.  Your monthly bill will go back to the plan you choose, 2 phones = $80 + 4GB = $70, totalling $150.

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