IPhone dead and won't charge - strange dim red light

Good morning,

I was talking with my sister last night when my IPhone phone shut off.  I assumed that my battery died so I put it on the charger.  When I went back to get my phone off the charger I noticed that it did not charge at all.  I tried doing a reset holding down the home key and the shut off key together and it still won't turn on.  I left it on the charger overnight and this morning it is still dead.  I noticed this morning in the dark that I can see a very low dim red light by the ear piece speaker at the top of the phone. 

At this point, I am at a complete loss.  I have no idea what to do.  We leave on vacation tomorrow and at this point, I have no phone.  Very scary for me since we are going to Florida and my oldest daughter is going to California.  I need to be in contact with her while she is gone.  Smiley Sad  Any help and good news is much needed!

Thank you so much for taking time to read this post!



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Re: IPhone dead and won't charge - strange dim red light
Specialist - Level 2

I would say when an iPhone normally dies it when plugged in does eventually give you an icon like an empty battery indicator then later I would say it turns on with an apple. If your under warrenty or with any extended warrenty insurance. I would call Verizon and say that your phone won't turn on at all and you want a replacement . It should take a day to get or go to apple and ask to replace.