Iphone 6s, when I start facetime I can see them but they cannot see me, why is this? They can only see a circle with my initials in the middle but no
Pm47andy
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vzw_customer_support
Customer Service Rep

Hello! We are happy to review this with you in depth. To allow us to do so, please leave us a Private Note here. We are always happy to assist in any way that we can!

 

*Robert

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