Phone shipped ground not 2 day
jgr333
Enthusiast - Level 1

Purchased a new  iphone 13 max on 2/12/2022 2 day shipping. Expected Tuesday 2/15/2022. Now it expected Wednesday 2/17/2022  with a signature.  Found out they shipped it ground not 2 day. I will be out of town for 2 weeks. Called customer service and so far no help or answers.  I can understand if there was weather delays etc.  Verizon didn’t meet there contract of my purchase ( 2 day shipping) 

Extremely disappointed.

 

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IPayVZ
Enthusiast - Level 1

Same here, this will definitely affect my future upgrade plans. I am 3 days past delivery date