Speak with live agent or manager in Core

[KA87]

I need to speak with a live person tonight. I have spoken to over 15+ agents via chat and on the phone and my issue has not gotten fixed

[jav6]

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@KA87 wrote:

I need to speak with a live person tonight. I have spoken to over 15+ agents via chat and on the phone and my issue has not gotten fixed

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You need to make a phone call to speak with a live person.  You might get to chat with an agent here, but it isn't a live conversation. If you describe your issue someone may be able to assist here.

[vzw_customer_support]

We are sorry to know about this trouble, we want to make sure you get the help you need. Can you please elaborate on the issues you are experiencing?~Pam