Straight to Sleep Mode when powering On

Once Verizon service has been activated, when the iPhone 5s is turned on (from being off and not from being asleep), it bypasses the home screen with the slide bar and goes directly to sleep mode.  The home screen with slide bar appears briefly, but not long enough to slide the bar.  Verizon says this is normal, but Apple says it is not.  Has anyone else experienced this problem and resolved?

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