UPS admitted they lost my package, which was a return of a phone case for iPhone 14 Pro Max. UPS says to reimburse me that Verizon needs to open an investigation with UPS. No one at Verizon on chat or phone knows what I'm talking about. Please help!
Good morning, ughreally18. My name is Antonio and I hope you are having a great day. I also appreciate the excellent opportunity to be of assistance via this channel.
We want to help you as much as possible and we need to access your account to check your options. We sent you a private message to assist you further, please reply to that private message when you receive it and we'll be happy to help.
-Antonio
The issue has been solved.
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