What's up with my phone?

[cboyce65]

My iPhone 5c got very hot and, now, the start screen won't come on.  I can get the Apple logo to come on for a few seconds if I plug my phone into a charger.  Also there was a peculiar odor when the phone got hot.

[vzw_customer_support]

Oh no, cboyce65! We take this very seriously and would like the oportunity to furhter investigate and see what is going on with your device. In order for us to better assist, I would recommend to bring your device to a local Veriozn Wireless store, bring all power accessories with the device to the retail location, including: Any charging equiptment used with the devcie (e.g., in-box charger, vehicle power charger and desktop charger and/or stand). http://vz.to/1On0sS3 .

JorgeO_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!