credit card NOT yet charged- and my ship date is today?
JahMush
Newbie

ordered 09-14 at 8AM eastern

delivery date shows 09-21 on my confirm email

order status stuck on processing

did not get any ship details, no change in order status and no credit card charge

any way i'll still get my phone on friday??

Labels (1)
0 Likes
Reply
2 Replies
JamieFarFromHome
Enthusiast - Level 1

They are in a rush to ship out the phones.

What I was told was that as long as you ordered before 0900 Eastern time on 04/14, you should get the phone on Friday.

I expect a lot of phones are going to hit FedEx today.  It also seems that the phones are being shipped overnight, rather than 2-day, so theoretically, you could get the phone on Friday even if they didn't ship it until tomorrow.

Jamie

0 Likes
Reply
vzw_customer_support
Customer Service Rep

Hang in there JahMush. If you haven't already received your iPhone, use your order number to verify what's going on here: http://bit.ly/rqEisu. If your original email confirmation said the 21st and you haven't received your new iPhone yet, there may have been trouble processing the payment so check your email for updates from Verizon Wireless and any number to call to straighten out the craziness and get your phone shipped fast.

Enjoy the new iPhone and all the great LTE service!

JenniferH_VZW

Please follow us on Twitter @vzwsupport

0 Likes
Reply