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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Verizon insists a request reported devices lost or stolen. Increased my contract by one day each as I upgraded late evening and didn't use phone until next day. There is no record of my calling in the lost/stolen claim nor is there any online activity on my account requesting the suspension. There is obviously a software glitch between Verizon and Apple as it just happened again with the same 2 phones on different days after upgrading to iOS 8.4 and yes once again another day added to my contract for a suspension no one at Verizon can identify. Why do I have to pay the price even by a day when I had nothing to do with it? I cannot be the only customer complaining about this and why is it only the 2 devices I bought at the same time. Not happening to IPhone 5c IPad etc. I would just like Verizon to look into the matter and tell me what happened?